TRUST Vendor exit and continuity planning documentation available on request — Request documentation →
Trust Center · Vendor Exit

Vendor Exit & Continuity

MTSAi is designed for long-horizon operation. Exit and continuity provisions ensure that city programme operations can survive vendor transitions without disruption to commuters or city systems.

Domain Vendor Exit
Horizon Decades of Operability
Status Designed · In Build
Exit Plan Contractually Required

Exit & Continuity Principles

DOC

Documented Interfaces

Defined boundaries and integration surfaces. Detailed documentation available under NDA/RFP.

EXP

Exportable Data

Designed to support data export in usable formats and schemas as defined by contract.

HND

Handover Pack Discipline

Versioned documentation, runbooks, and inventories intended to support transitions.

CHG

Change Control

Governance process for policy and configuration changes to reduce silent drift.

VIS

No Black-Box Dependency

Preference for transparent operations and contract-defined access to required artifacts.

Key Commitment

Exit provisions are not a feature — they are a structural requirement. A city should be able to transition to a new vendor or in-house operation with full data access and documented procedures.

What You Can Require in an RFP

  • Exit plan with triggers, timelines, and responsibilities
  • Data export schema (what data, formats, and validation rules)
  • Audit event catalog (what is logged, how it is exported)
  • Runbooks and operating procedures (deployment, rollback, monitoring, incident handling)
  • Interface catalog (APIs, integration points, versioning policy)
  • Documentation inventory (what must be delivered; how updates are versioned)
  • Key escrow / key management clauses where required by buyer policy

Compliance Status

Designed

Exit Plan Framework

Exit triggers, timelines, and responsibility assignments designed into contract templates.

In Build

Data Export Schema

Structured export formats and validation rules under development for production deployment.

Reviewable

Handover Pack

Runbook structure and documentation inventory reviewable under NDA/RFP process.

Exit and continuity planning documentation available for qualified procurement teams. — Request documentation →

Plan Your Exit Requirements

Access the Vendor Exit & Continuity Brief or discuss specific exit requirements for your RFP with our team.

Open the Vendor Exit & Continuity Brief → Discuss exit requirements for your RFP
Platform Status Disclosure
Pre-Deployment Status (Jan 2026)

No live city implementations are currently operational. All deployment, outcome, and operational capability references are design specifications subject to government procurement, contract execution, and implementation.

Compliance Status

All references to regulatory frameworks represent design intent and readiness posture. Final compliance is verified through government audit per contract scope.

International References

Case study outcomes cited from London, Singapore, Stockholm, and other cities are external examples from independent transportation authorities, not MTSAi deployments.